Terms of Service

Effective Date: February 10, 2025

Welcome to Package Tracker

These Terms of Service (“Terms”) govern your use of the Package Tracker Google Sheets add-on (“Service”). By using our Service, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using Package Tracker, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use our Service.

2. Description of Service

Package Tracker is a Google Sheets add-on designed to enhance Google Sheets with package tracking capabilities. The Service is provided “as is” and “as available,” and we disclaim all warranties of any kind.

3. User Responsibilities

As a user of Package Tracker, you agree to:

Use the Service in compliance with all applicable laws and regulations.
Not use the Service for any unlawful or harmful purposes.
Not attempt to interfere with or disrupt the Service or its servers.

4. Modifications to Service

We reserve the right to modify or discontinue the Service, temporarily or permanently, with or without notice to you. We are not liable for any modification, suspension, or discontinuation of the Service.

5. Termination

We may terminate or suspend your access to Package Tracker at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

6. Intellectual Property

All content and materials available on Package Tracker, including but not limited to text, graphics, logos, and software, are the property of Package Tracker or its licensors and are protected by applicable intellectual property laws. You agree not to copy, modify, distribute, or create derivative works based on the content of the Service.

7. Limitation of Liability

In no event shall Package Tracker, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the Service.
Any unauthorized access to or use of our servers.
Any interruption or cessation of transmission to or from the Service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the “Effective Date” at the top of this page. Your continued use of Package Tracker after any changes indicates your acceptance of the revised Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

11. Google API Services

Package Tracker complies with the Google API Services User Data Policy, including the Limited Use requirements. We access your Google user data, such as Google Sheets data and your basic Google account information (email), solely for providing the core functionalities of the Service. We do not share this data with third parties except as required to fulfill the features of the Service.

12. Use of Google User Data

Package Tracker accesses and uses your Google user data to perform the following functions:

Google Sheets Data: We access the content within your Google Sheets to process, modify, and provide output as specified by you through our Service.
Google OAuth User Information: We use your Google account information for authentication and authorization purposes to ensure that only you can access your data.

Package Tracker does not sell or share your Google user data with third parties. The data is accessed solely for providing core features and is not used for any other purpose. We comply with the Google API Services User Data Policy to ensure the privacy and security of your information.

14. Data Security

We implement strong security measures to protect the data we access, including using HTTPS for encrypted communication. While we strive to ensure the security of your data, no method of transmission over the Internet is 100% secure. We encourage you to review Google’s own security practices for additional measures related to Google APIs.

15. Data Retention and Deletion

Package Tracker does not retain any of your Google user data beyond the active session. Once the session ends or you disconnect your account, all data accessed for the purpose of using the Service is purged. We do not store or backup any user data.

You may revoke access to your Google user data at any time through your Google Account settings. Once revoked, we no longer have access to your data.

16. Refund Policy

We offer a 7-day refund policy for Package Tracker. If you are not satisfied with our Service, you may request a full refund within 7 days of your purchase. To request a refund, please contact us at [email protected] with your purchase details.

Refunds will be processed through our payment provider partner, Lemonsqueezy, to the original method of payment. The refund process is subject to Lemonsqueezy’s terms and conditions.

After the 7-day period, no refunds will be issued. Please note that processing times for refunds may vary depending on your payment method and financial institution.

By purchasing Package Tracker, you acknowledge and agree to this refund policy and the involvement of Lemonsqueezy in processing any potential refunds.